EFFECTIVE DATE: 4/15/2024
POSITION TITLE: FIAV Program Assistant
POSITION STATUS: Part-time; 25 hrs/wk; Non-exempt;
occasional work after work hours
PROGRAM: Faith in Action Volunteers (FIAV)
SUPERVISOR: FIAV Program Director
PURPOSE OF POSITION: To assist the Program Director with the general
management of Faith in Action Volunteers, a program assisting older adults in the
community.
JOB RESPONSIBILITIES:
Manage Office For Aging Shopper Program:
o Manage the administrative portion of the Shopper Program.
o Work with Office For Aging, clients and volunteers.
New Client Intakes & Assessments:
o Explain services and program policy to potential clients.
o Conduct phone intakes, and schedule in-home assessments.
Support the scheduling office
o Answer phone calls, schedule appointments and provide program
information.
o Learn and develop proficiency using the RideScheduler database.
New Volunteer Intakes & Orientation
o Provide information and collect the necessary paperwork from
potential volunteers.
o Schedule and manage orientation sessions.
Support the Director with events and initiatives:
o Assist with various mailings, emails, and the quarterly newsletter.
o Help with the planning and preparation of fundraising events and
program initiatives as needed.
Other duties as assigned by the director.
QUALIFICATIONS:
Good verbal and written communication skills with the ability to understand
and share the feelings of another, as well as deal professionally in difficult
situations and conversations.
Organizational skills in order to meet multiple concurrent deadlines.
Ability to work independently or as part of team, demonstrating flexibility,
adaptability, and dependability.
Computer skills: Outlook, Word, Excel, Publisher, Google Docs.
Valid NYS driver’s license desirable.
“Connecting compassion with needs; Inspiring growth with dignity"